HIM Awards 2018 Winners

20,000 shoppers interviewed, 1,400 stores visited, 16 award winners! Every year we celebrate the best that the retail market has to offer and 2018 was no different. A fantastic evening at The Tobacco Docks saw three new award categories introduced alongside the regulars and we are delighted to be able to share our worthy winners with you below...


The Shopper's Favourite Symbol Retailer for 2018

This award is based on shopper ratings across all aspects of the store offer, including availability , ease of shop, range of products and staff friendliness as well as loyalty and purchasing behaviours.

AWARD SPONSOR WINNER

The Most Effective Supplier In-Store Engagement Award 2018

This new award is based on our eye vision tracking study in convenience stores, the product that achieved the highest number of engagements and interactions with shoppers 

AWARD SPONSOR WINNER


The Shopper's Favourite Managed Convenience Retailer for 2018

This award is based on shopper ratings across all aspects of the store offer, including availability , ease of shop, range of products and staff friendliness as well as loyalty and purchasing behaviours.

AWARD SPONSOR WINNER

The Shopper's Favourite BWS Convenience Retailer for 2018

This award is based on shopper satisfaction regarding delivering upon the beers, wines and spirits offer in terms of choice, quality, price and value for money.

AWARD SPONSOR WINNER

The Supplier Colloboration Award 2018

This new award is based on a series of criteria for colloboration posed to the HIM retail panel.

AWARD SPONSOR WINNER

The Shopper's Favourite Fresh Convenience Retailer for 2018

This award is based on Shoppers satisfaction ratings for quality of fresh fruit, vegetables, meat & fish and bakery

AWARD SPONSOR WINNER

The Shopper's Favourite Community retailer for 2018

This award is based on the importance of community involvement in attracting shoppers to the store and how they rate their community involvement

AWARD SPONSOR WINNER

The Shopper's Favourite Food To Go Convenience Retailer for 2018

This award is based on a purchase penetration of the food to go shopper & satisfaction ratings in delivering against shopper's expectations for food and hot drinks to go.

AWARD SPONSOR WINNER

The Shopper's Favourite Impulse Convenience Retailer for 2018

This award based on the % of shoppers who bought items on impulse when inside the store.

AWARD SPONSOR WINNER

The Shopper's Favourite Convenience Store Staff for 2018

This award is based on how important friendly and helpful staff is at attracting shoppers to choosing this store as well as how well shoppers rate the quality of staff.

AWARD SPONSOR WINNER

The Shopper's Favourite Forecourt Retailer for 2018

This award is based on how loyal a shopper is to this particular forecourt as well as their ratings on forecourt specifics, including cleanliness of pumps, queue time at pumps, parking facilities and car wash.

AWARD SPONSOR WINNER

The Shopper's Favourite HIGH STREET SUPERMARKET for 2018

This new award is based on the total satisfaction ratings from our annual High street retailer study.

AWARD SPONSOR WINNER

The Retailer's Favourite Symbol Group for 2018

This new award is based on symbol retailes likelihood to recommend their symbol group to other retailer from our annual retail symbol survey.

AWARD SPONSOR WINNER

The Shopper's Favourite Small Format Retailer for 2018

This award is based on the purchase penetration & satisfaction for confectionery, tobacco and newspapers/magazines (CTN - Categories).

AWARD SPONSOR WINNER

The Retailer's Favourite Supplier Salesforce

This award is based on retailer ratings from our annual convenience retailer "CTP Frontline Feedback" survey.

AWARD SPONSOR WINNER

The Shopper's Favourite Convenience Retailer for 2018

This award is based on shopper ratings across all aspects of the store offer, including availability , ease of shop, range of products and staff friendliness as well as loyalty and purchasing behaviours..

AWARD SPONSOR WINNER