PUBLISHED 11 OCTOBER 2018
This report brings together feedback from over 1,000 retailers to compare performance across named Wholesale accounts.
Rated for importance and satisfaction over key performance indicators (spend, quality etc.) we capture the attitudes of these operators in a way that allows for easy comparison.
Using these benchmarks can highlight areas where Wholesalers are performing well, opportunities for improvement and also improve understanding of customer behaviours, including spend, frequency and missions.
What this hot topic insight will cover
- Key metrics across Delivered Wholesalers, captured from Retailer customers
- Retailer behaviour comparisons including Footfall, Spend, and Mission
- Net Promotor Score (NPS) across Wholesalers